Employment Opportunities

Careers at Boston Analytical

Boston Analytical offers a stimulating work environment for highly educated, technically skilled people seeking fulfilling, long-term employment. In addition to competitive salaries and benefits, Boston Analytical offers robust training and development programs, and we encourage employees to broaden their skills through continuing education. If you’re looking for ample opportunities for professional growth and advancement, working alongside the industry’s best and brightest, Boston Analytical is the place to be.

Job Openings


You can be considered for future opportunities by emailing your résumé to .

Current job postings are posted below:

Client Services Manager

The Client Services Manager is responsible for the day-to-day and strategic functions of the Client Services department.  In this position you will be responsible for meeting internal and external client satisfaction/performance goals, scheduling and prioritizing department daily task lists, problem solving, and implementing new procedures. You will be responsible for all aspects of staff management, including but not limited to; hiring, training, development, proficiency, retention and motivation. The Client Services Manager plays a critical role in helping the company meet its financial and operational goals and objectives.  Responsibilities include but are not limited to; 

Requirements:

Qualification include a BA or BS degree in Chemistry, Biology or related science discipline preferred. A minimum of 5+ years client services management experience required.  Knowledge of the pharmaceutical and/or medical device industry is a plus. Knowledge of cGMPs and related compliance regulations and guidances a plus.

Primary Duties and Responsibilities

  • Coach, train, develop and inspire a team of client service team members to be their best and deliver outstanding service in every single internal and external client interaction.
  • Coach the client services team members to communicate and define objectives and requirements necessary to structure the clients overall project.
  • Interact on a daily basis with external clients, sales and internal staff to ensure our clients' needs are being met.
  • Provide outstanding customer service to our external clients and to advocate for the client internally.
  • Effectively communicate internally specific project needs of client.
  • Successfully manage projects and timelines to meet clients need and expectations.
  • Provide excellent communication skills to effectively communicate with the client by both phone and email.
  • Hire and onboard new team members as well as train and motivate existing client service team members to meet our business goals.
  • Ability to follow internal processes for client requests, providing agendas and meeting minutes for conference calls, initiating new projects and assist in quote generation.
  • Responds in a timely fashion to all client inquiries.
  • Must understand client expectations and value of service to the client.
  • Daily review of incoming projects and interaction with sales and lab staff.
  • Oversee project kick off meetings internally and externally with clients.

Minimum Skills Requirements:

  • Have strong planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to an ever-changing business environment.
  • Previous experience leading a client services team.
  • Have the ability to effectively communicate with all levels of management and employees.
  • Be reliable for efficiency, accuracy and high attention to detail and quality.
  • Have excellent interpersonal, customer service, organizational and problem-solving skills.
  • Professional demeanor during conference calls, phone calls and email correspondence.
  • Must be motivated and have a positive attitude.
  • Be a true team player and collaborator.

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Programmer

In this position you will be developing projects by converting business requirements into code. The primary software at Boston Analytical include but are not limited to: Labware LIMS, Empower, and Crystal Reports. The position responsibilities include but are not limited to:

PRIMARY DUTIES AND RESPONSIBILITIES

  • Gathers requirements from users, supervisors, and clients
  • Converts requirements into code
  • Builds out existing systems according to end-user needs
  • Maintains and improves upon existing code in system applications.

REQUIREMENTS & QUALIFICATIONS

Qualification include a bachelor’s degree in computer science with a minimum of 3-5 years of relatable experience. Programming experience in SQL is required. Labware LIMS, specifically LIMS Basic experience is a plus.

MINIMUM SKILLS REQUIREMENTS

  • Must be detail oriented and have good documentation practices and able to incorporate those practices into coding.
  • Must have the ability and skill to perform the detailed job requirements noted above competently, safely and proficiently. 
  • A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel.
  • Must have excellent organizational, verbal communication and technical documentation skills.
  • Must be a team player with integrity and concern for the quality of Company products, services and staff members.


Chemist - Extractables & Leachables

Boston Analytical is seeking a Chemist to conduct quantitative and qualitative analysis of pharmaceutical packaging to support Extractable & Leachables studies according to FDA, cGMPUSP and Boston Analytical, Inc. Standard Operating Procedures.  Duties will include preparation of extracts and analysis of pharmaceutical packaging using headspace and liquid injection GC-MS. 

PRIMARY DUTIES AND RESPONSIBILITIES

  • Prepares and analyzes extracts to detect and identify extractables from pharmaceutical packaging.
  • Documents work in a clear and organized manner.
  • Follows all safety rules and regulations and conducts periodic safety audits.
  • Follows all cGMP rules and regulations.
  • Under close supervision confers with chemists and other E&L team members regarding research, procedures performed, related results and prepares reports.
  • Under close supervision will be trained to become proficient at assigned tasks in order to become subject matter experts.
  • Performs routine data generation and problem solving with a minimal rework.
  • Works under close supervision to ensure all work performed is performed in compliance with standard operating procedures, good manufacturing practices, and the regulations of the Food and Drug Administration.
  • Ensures all work performed strictly adheres to Company, client and Pharmacopeial methodologies.
  • Performs system maintenance and calibrations to ensure equipment is operating with specified requirements.
  • Proper handling of hazardous waste in compliance with the Company and DES hazardous waste rules.

REQUIREMENTS & QUALIFICATIONS
Qualification include a Bachelor’s degree in Chemistry or a related science discipline is required with 0-2 years of related experience. Knowledge of cGMPs, and E&L related compliance regulations and guidances is preferred.

MINIMUM SKILLS REQUIREMENTS

  • Must have the ability and skill to perform the detailed job requirements noted above competently, safely and proficiently. 
  • A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel.
  • Must have excellent organizational, verbal communication and technical writing skills.
  • Solid computer skills.
  • Knowledge of safe laboratory practices, including the proper procedures in handling chemicals and samples.
  • Must be a team player with integrity and concern for the quality of Company products, services and staff members.


Scientist II - Extractables & Leachables

The Scientist II will perform LC-MS analysis of non-volatile compounds for the Extractables and Leachables laboratory according to FDA, cGMPUSP and Boston Analytical, Inc. Standard Operating Procedures.  Duties will include but not be limited to preparing and analyzing samples to support E&L studies.

PRIMARY DUTIES AND RESPONISIBITIES

  • Set-up, perform, and/or supervise sample extractions.
  • Prepares samples for analysis by LC-MS. 
  • Analysis of sample solutions by LC-MS to adequately resolve and identify all compounds. 
  • Coordinate LC-MS findings with sample data from GC-MS and ICP-MS analyses.
  • Contribute to cGMP reports outlining study findings.
  • Performs system maintenance and calibrations to ensure equipment is operating with specified requirements. Ensures all work performed strictly adheres to Company, client and Pharmacopial requirements.
  • Proper handling of hazardous waste in compliance with the Company and DES hazardous waste rules.

REQUIREMENTS & QUALIFICATIONS

Qualification include a Ph.D. in Analytical Chemistry with 2+ years’ experience performing and interpreting LC-MS analysis or Master’s degree and 4+ years’ experience. Knowledge of cGMPs and E&L related compliance regulations and guidance required. Experience with Agilent LC-MS Q-TOF instrument preferred.

MINIMUM SKILLS REQUIREMENTS

  • Must have the ability and skill to perform the detailed job requirements noted above competently, safely and proficiently. 
  • A self-starter, motivated person who possesses good interpersonal skills capable of effectively interacting with all departments and client personnel.
  • Must have excellent organizational, verbal communication and technical documentation skills.
  • Must be a team player with integrity and concern for the quality of Company products, services and staff members.
  • Demonstrated LC-MS operation and data interpretation capability.
  • Ability to develop and optimize HPLC and UPLC methods. 
  • Documented success managing complex projects to completion within customer expectations for deadline, cost, and overall deliverable.


Client Services Representative

In this position you will provide customer service to our clients, front and back end project management, generate quotations for analytical services, interact with the Sales & Marketing staff and assist with entering of bottle orders and or courier requests. Responsibilities include but are not limited to the following:

Requirements:

Qualification include a BA or BS degree in Chemistry or Biology highly desired or Science related discipline. A minimum of 0-2 years in the pharmaceutical and/or medical device industry required. Knowledge of cGMPs and related compliance regulations and guidances a plus.

Primary Duties and Responsibilities

  • Review of all incoming Chain Of Custody documents for accounts assigned, and logging of jobs into LIMS database.
  • Set up and maintaining of project details in LIMS database and workflows.
  • Review quotations.
  • Provide support to Project Managers and Stability and Sample Management Log In team members.
  • Professional phone demeanor and excellent communications skills with the ability to interact with a wide range of people.
  • Flexible schedule.

Minimum Skills Requirements:

  • Strong competencies in planning, project management, and organization with the ability to lead multiple activities while maintaining a focus on quality.
  • Must have excellent interpersonal, time management and organizational skills.
  • Be a team player but also skilled to work independently.
  • Detail oriented with the ability to follow-through in a timely manner.
  • Ability to multi-task and able to manage several projects at one time.
  • Must be motivated and have a positive attitude.


Boston Analytical is an Equal Opportunity Employer.